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Divyagemsandjeweller

Shipping Policy

The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times
North America: 15-24 business days
Europe: 20-25 business days
Australia, New Zealand and Oceania: 20-28 business days
Asia Pacific: 12-17 business days
Latin America and the Caribbean: 17-28 business days
North Africa and the Middle East: 16-26 business days
I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund Policy

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellation / Return / Exchange Policy

I gladly accept returns and exchanges Contact me within 14 days of delivery (days of delivery according to the seller) Dispatch items back within 30 days of delivery (according to the seller) I don't accept cancellationsBut please contact me if you have any problems with your order.The following items can't be returned or exchangedreplacement will be provided in the unlikely event that the product is defective. If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will not be able to replace or return the product.Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised ordersreplacement will be provided in the unlikely event that the product is defective. (If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will be unable to replace or return the product)Conditions of returnBuyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer will be responsible for any loss in value.Successful pick-up of the product is subject to the following conditions should apply:Correct and complete product (with the original brand/product Id/undetected MRP tag/product's original packaging/freebies and accessories).The product should be in unused, undamaged, and original condition withoutany stains, scratches, tears, or holes and with non-tampered quality check seals/return tags/ warranty seals (wherever applicable)Questions about your order?Please contact me if you have any problem with your order.

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